Organization
Tell us about your organization and the types of products or services that you offer.
Who are the key people from your organization who will be working on the project and what are their roles? (Defining the team will help to establish lines of authority and assign responsibilities. We give examples of team members from "typical projects, such as the project direct director, team leader, technical coordinator, etc.)
Who else will be contracting on this project?
Project Goals
What is the mission or summary statement for this Project?
What are the basic goals? (branding/identity reinforcement, establishing additional communication or sales channels, etc.)
What outcome would make the project successful in your mind and how will you measure it?
What are you long term plans for the site?
Competitors
Who are your competitors. Are they on the Web? How would you rate the job that they're doing in the market?
Budget
What is the budget or budget range for this project?
Audience
Who is your audience? Do you have any data on them? Is there an audience that you'd like to reach that you're not reaching now? Who are they and how will you reach them?
Content
Who will provide content? Will it be created specifically for the site or re-purposed? Has the outline been developed?
Functionality
What types of functionality do your want to provide to your visitors. Search features? Real-time dynamic product or service recommendations? Database access? On-line payments? Account services? Are there any extraordinary security issues?
Metrics and Data Mining
What site metrics will you need to manage the site? Is there additional demographic data that you''d like to collect from your visitors? Do you presently use data mining techniques to assist you in making business decisions? If so. how?
Privacy
Will you be collecting any sensitive information about your users? If so, how will it be used? What is your privacy policy?
Technical and User Support
Do you plan to provide on-line tech support to your customers? If so, how?
Legal
Are there any policies or disclaimers that you need to make available to your customers?
Promotion
How will the site be promoted? Is the site part of a larger campaign?
Hosting and Maintenance
Who will host and maintain the site? What other servers will serve the site?